Complaints and Grievance
03/09/2010
Important Note
If your complaint is principally concerned with examinations or vocational qualifications then please click here
Complaints Procedure
A complaint will be acknowledged within 5 working days and an investigation carried out within a further 10 working days.
Should it not be possible to complete an investigation within the timescale, the complainant will be advised accordingly.
You may submit a complaint or grievance by email using the form below.
By post
All written complaints against the Institute should be addressed to
Gary L Watson IRRV
(Deputy Chief Executive)
41, Doughty Street,
London,
WC1N 2LF
A complaint will be acknowledged within 5 working days and an investigation carried out within a further 10 working days.
By post
All written complaints against the Institute should be addressed to
Gary L Watson IRRV
(Deputy Chief Executive)
41, Doughty Street,
London,
WC1N 2LF
A complaint will be acknowledged within 5 working days and an investigation carried out within a further 10 working days.