Annual Conference and Exhibition 2017

03-05 October, Telford International Centre

PROGRAMME DELEGATE FEES INFORMATION

 

“ State of the Nation A profession succeeding against the odds 

3 OCTOBER 2017: PLENARY SESSIONS

9.00 Registration and Exhibition Opens
9.55 Opening of Conference
Cllr Stephen Reynolds, Mayor of Telford & Wrekin
10.00 Presidential Address: “An Institute - Ready for Change”
Ian Ferguson, IRRV President

The President will outline the Institute’s approach to the major issues facing the profession and give a flavor of the plans the Institute has to enhance its role.

10.30

The Financial Cliff Edge and Political Landscape
Tony Travers, Director of the Institute of Public Affairs, London School of Economics
The speaker will give a summary of the current economic climate in relation to the public sector and BREXIT. He will give his view of the challenges facing the politicians as we look to negotiate our relationship with Europe and endeavour to escape from austerity.

11.15 Refreshment Break
11.45 Vulnerability: The Citizens Advice Best Practice Protocol
Joe Lane, Senior Policy Researcher, Citizens Advice 
The speaker will report on the delivery of the CAB Best Practice Protocol on vulnerability. He will outline the objectives of the initiative and give an indication of the extent to which it has been utilised by local government and other agencies.
12.30 Current Trends in Government Digital Systems
Simon Bailey, Freelance Consultant and Interim Manager, ISCAS Ltd
The speaker will analyse the trends in Government Digital Services in critical areas that affect the profession. In particular, he will refer to the impact of the work and initiatives of The Government Digital Service (GDS).  He will also critique how the profession can harness digital solutions to build and deliver better services, in line with the Governments Transformation Strategy.
13.00 Lunch Break
14.15 Making a Legal Budget 
Richard Harbord, Managing Director, MRF UK Ltd
The speaker will address the problems faced by Chief Financial Officers in setting lawful budgets. This will include the Governments proposals for 100% business rate retention and the continuing pressure created by the increasing demand for services against the continuing reductions in funding.
15.00 Refreshment Break 
15.30

Fair Funding for Local Government - Planning for Real – A Question Time

Chaired by Richard Harbord, Managing Director, MRF UK Ltd
Nick Rowe, Asst. Director of Finance - Local Tax & AR, Ealing LBC
David Magor, Chief Executive, IRRV

Roger Messenger, Partner, Wilks Head & Eve LLP
Gordon Heath, Director, Gordon Heath Ltd
Louise Freeth, Change & Service Development Manager, Liberata

Paul McDermott, Managing Director, Inform CPI
Each member of the Panel, together withy the Chair, will present a short cameo on one of the significant issues facing the profession. The areas to be covered will include Delivery of Universal Credit, 100% Business Rate Retention, Check Challenge and Appeal, Committal and the Bridgend Case, The Billing Authority and the Valuation Process, The Internet Transaction Tax and The Myth of the Staircase Tax. The Panel will then interact in discussion with the audience.

17.15

17.15

18.00

End of Sessions

AGM

Exhibition Closes

4 OCTOBER 2017: PROFESSIONAL STREAM (REVENUES AND ENFORCEMENT)

8.30 Registration and Exhibition Opens
09.00 Rates Avoidance: Where are we?
Simon Quilter, Local Taxation Manager, Broadland DC
The speaker will address this critical area of administration, concentrating on the losses in revenue that is being faced by billing authorities. He will give a current critique of the latest schemes that are being used to challenge, reduce and remove liability.
09.35 Update from the DCLG
Nick Cooper, Valuation and Policy Advisor (Business Rates), Department for Communities and Local Government
The speaker will update delegates on the latest developments in business rates. He will review the proposals for 100% retention of business rates and give the departments view on the progress on Check, Challenge and Appeal, the current approach to Mazars and the DCLG’s view on the progress with relief schemes.
10.10

Check, Challenge, Appeal: The First 6 Months
Margaret Whitby, Strategy, Policy and Customer Team, VOA
The speaker will provide an update on the introduction of the 2017 Rating List and the issues encountered in the first six months of operation. She will address some of the concerns expressed by practitioners in this period.

10.45 Refreshment Break
11.15 VTE Update
Gary Garland, President, VTE
The speaker will outline the approaches being applied as a result of the roll-out of the initial pilots as well as setting out the expectations of the VTE on how all parties (i.e. taxpayer, agent, valuation officer and billing authority) should conduct themselves when appearing before the Tribunal
11.50 Radical Rating Reform - At Last!
Brian McClure, Brian McClure, Head of Rating Policy Division, Department of Finance, Northern Ireland Government
Debra Carter, Head of Local Government Finance, Welsh Government
Marianne Barker, Non Domestic Rate Policy, Scottish Government
Each presenter will refer to either their recent reports on business rates in their respective administrations or proposals to amend or modernise the Rating System. Each of the Parliament’s or Assemblies has significant proposals before them.
12.30 Lunch Break
14.00 MAS Creditor Toolkit: A way of Promoting Engagement
Kevin Shaw, Sector Engagement Manager, Money Advice Service
The speaker will talk about the MAS Toolkit; an exciting development in the money advice profession. He will outline how the tool works and can help local authorities in engaging with its customer base.
14.35 Collecting Money in a Universal Credit World
Allan Clark, Revenues Manager, St Albans City and District Council
The speaker will address the challenges facing local authorities and housing associations in recovering money from those in receipt of Universal Credit. With the full service roll out of Universal Credit being delivered over the next twelve months, local government will be facing the critical impact on claimants, which undoubtedly lead to an increase in public sector and housing debt.
15.15 Refreshment Break
15.45 Close of Exhibition
15.45 Latest Developments in Insolvency
Matthew Whyatt, Managing Director, Alexander Whyatt Solicitors
The speaker will give delegates an insight into the latest developments in insolvency. He will address the use of the insolvency process as a vehicle for avoiding non-domestic rate and offer solutions to this worrying development. He will also make reference to recent developments in the courts.
16.15 Miscellaneous Income - Are You Ready for What the Future Holds?
David Lynch, Client Services Director - Civil & Business, Marston Holdings Ltd
The speaker will explain why recovery in the High Court is important in dealing with the growth in debt due to local authorities. There will be an emphasis on miscellaneous income, with the speaker setting out the recovery procedures that should be followed.
16.45 End of Sessions
18.45 Drinks Reception
19.30 Performance Awards Gala Dinner

4 OCTOBER 2017: PROFESSIONAL STREAM (WELFARE BENEFITS)

8.30 Registration and Exhibition Opens
09.00

DWP's Right Benefit Initiative: An Update
John Giblin, Management Consultant
The speaker will analyse the DWP’s Right Benefit Initiative and comment on its impact on housing benefit administration. He will share his own views on the initiative.

09.35 Is Housing Benefit Fraud a Lost Cause and What Needs to Change?
Debbie Dansey, Investigation and Enforcement Support Manager, Ashford BC
The speaker will challenge the approach local authorities are taking in dealing with housing benefit fraud and whether it is being given sufficient attention in protecting the public purse. Particular reference will be made to the quality of working with the DWP on this important issue
10.10

Changing Face of Housing Benefit Overpayment recovery: An Important Income Stream Lost?
Louise Freeth, Change and Service Development Manager, Liberata
The speaker will address the complex issue of recovering housing benefit overpayments and address the burden this debt has on local authority budgets.  She will offer a new approach to identifying and recovering this important source of income.

10.45 Refreshment Break
11.15

Protecting the Data Subject: The New Data Protection Rules and Its Impact on Revenues and Benefits
Paul Couldrey, IG Consultant, Act Now Training
The speaker will address the decision making process that is necessary in local government, to introduce the new Data Protection Rules. There will be particular emphasis on how they will affect the administration of revenues and benefits.

11.50 Council Tax Reduction: Is Your Scheme "Fit for Purpose" - 5 years on
Paul Howarth, Director, Welfare Reform Club
The speaker will challenge the operation of Council Tax Reduction Schemes and look at the approach of local authorities in delivering this important benefit. He will analyse the development of the schemes over the five years of operation and comment on their impact on poverty.
12.30 Lunch Break
14.00

Housing Benefit: Where do we go from here?
Claire Elliott, Deputy Director, DWP
The speaker will inform delegates of the latest policy decisions from the DWP on the day-to-day operation of housing benefit. She will give information on the development of regulations, the performance of local authorities and the prospects for distribution of subsidy.

14.35 Engaging with your Customer to Deliver the Digital World: Channel Shift in Practice
Carol Cutler, Director of Business Transformation and Customer Services, Harrow LBC
The speaker will give an insight into the delivery of digital services from an award winning local authority which has led the development of innovative solutions in channel shift.
15.15 Refreshment Break
15.45 Close of Exhibition
15.45

Caring for our Staff
Mark Davies, Managing Director, 7Futures Ltd
The health and wellbeing of staff is fundamental in the challenging environment of benefit administration. In this session, the speaker will investigate the issues and outline how they can be managed to ensure you protect your most valuable resource; your staff.

16.15 Influencing your Customer Behaviours: A Nudge in the Right Direction
Michael Sanders, Chief Scientist, Head of Research and Evaluation, The Behavioural Insights Team
One of the architects of the nudge theory, the speaker will explain how this approach can transform administration in revenues and benefits and improve overall performance.
16.45 End of Sessions
18.45 Drinks Reception
19.30 Performance Awards Gala Dinner

4 OCTOBER 2017: PROFESSIONAL STREAM (RATING & VALUATION)

8.30 Registration and Exhibition Opens
09.00

Rates Avoidance: Where are we?
Simon Quilter, Local Taxation Manager, Broadland DC
The speaker will address this critical area of administration, concentrating on the losses in revenue that is being faced by billing authorities. He will give a current critique of the latest schemes that are being used to challenge, reduce and remove liability.

09.35 Update from the DCLG
Nick Cooper, Valuation and Policy Advisor (Business Rates), Department for Communities and Local Government
The speaker will update delegates on the latest developments in business rates. He will review the proposals for 100% retention of business rates and give the departments view on the progress on Check, Challenge and Appeal, the current approach to Mazars and the DCLG’s view on the progress with relief schemes.
10.10

Check, Challenge, Appeal: The First 6 Months
Margaret Whitby, Strategy, Policy and Customer Team, VOA
The speaker will provide an update on the introduction of the 2017 Rating List and the issues encountered in the first six months of operation. She will address some of the concerns expressed by practitioners in this period.

10.45 Refreshment Break
11.15

VTE Update
Gary Garland, President, VTE
The speaker will outline the approaches being applied as a result of the roll-out of the initial pilots as well as setting out the expectations of the VTE on how all parties (i.e. taxpayer, agent, valuation officer and billing authority) should conduct themselves when appearing before the Tribunal.

11.50 Radical Rating Reform - At Last!
Brian McClure, Brian McClure, Head of Rating Policy Division, Department of Finance, Northern Ireland Government
Debra Carter, Head of Local Government Finance, Welsh Government
Marianne Barker, Non Domestic Rate Policy, Scottish Government
Each presenter will refer to either their recent reports on business rates in their respective administrations or proposals to amend or modernise the Rating System. Each of the Parliament’s or Assemblies has significant proposals before them.
12.30 Lunch Break
14.00

Last Chance at the OK Saloon 2010
Andrew Hetherton, Chairman of the Valuers Association and IRRV Council Member
The speaker will cover issues relating to the 2010. Areas to be covered include the remaining ratepayer appeals, what alterations the valuation officer can make to the 2010 List and the issue of Transitional Certificates, explaining when and why they need to be checked.

14.35 Legal Update
Luke Wilcox, Barrister, Landmark Chambers
The speaker will provide an update on recent case law in rating whilst referring to recent valuation and procedures cases, relevant to the rating practitioner.
15.15 Refreshment Break
15.45 Close of Exhibition
15.45

VTS Update
Lee Anderson, Director of Operations and Development, Valuation Tribunal Service
The speaker will explain the current operation of the VTE and VTS and explain the impact of Check, Challenge and Appeal. He will give details about the day-to-day operation of the service and the approach to handling the remaining appeals for the 2010 List.  There will be a focus on how the new process is designed to operate efficiently with both the ratepayer (and their advisors) and the Valuation Office Agency.

16.15 Question Time
Chaired by Andrew Hetherton, Chairman of the Valuers Association and IRRV Council Member
Luke Wilcox, Barrister, Landmark Chambers
Nick Cooper, Valuation and Policy Advisor (Business Rates), Department for Communities and Local Government
Lee Anderson, Director of Operations and Development, Valuation Tribunal Service
Alan Colston, Director of the National Specialist Unit, VOA
This session will provide an opportunity for questions on a range of the issues covered in the day and set out how changes to the rating system from a policy, legal, valuation and liability perspective need to be considered in the context of reform of the business rates system. Delegates will have an opportunity to submit questions throughout the day.
16.45 End of Sessions
18.45 Drinks Reception
19.30 Performance Awards Gala Dinner

5th OCTOBER 2017: PLENARY SESSIONS - HOLIDAY INN TELFORD

9.30 Refreshments
10.00

Latest Developments in Local Taxation, Revenues and Valuation
Alistair Townsend, Group Client Services Director, Marston Holdings
Kevin Stewart, Local Taxation & Benefits Manager, Wealden DC
Andrew Hetherton, Chairman of the Valuers Association and IRRV Council Member
Three leading practitioners will host this workshop which will address the major issues that are facing all aspects of the profession. It will be an interactive session which will engage delegates in the detailed matters that are prominent in our day-to-day work. This will be an opportunity to bring your problems before an expert panel.

12.30 Close of Conference


Delegate Fees

Full Pass - Individual Member - £475.00

Full Pass - Organisational Member - £515.00

Full Pass - Non Member - £565.00

Commercial - Full Pass - Individual Member - £735.00

Day 1 - Individual Member - £195.00

teste - £12.15

Commercial - Full Pass - Organisational Member - £775.00

Day 1 - Organisational Member - £225.00

Commercial - Full Pass - Non Member - £815.00

Day 1 - Non Member - £255.00

Commercial - Day 1 - Individual Member - £420.00

Day 2 - Individual Member - £195.00

Commercial - Day 1 - Organisational Member - £450.00

Day 2 - Organisational Member - £225.00

Commercial - Day 1 - Non Member - £480.00

Day 2 - Non Member - £255.00

Commercial - Day 2 - Individual Member - £420.00

Day 3 - Individual Member - £105.00

Commercial - Day 2 - Organisational Member - £450.00

Day 3 - Organisational Member - £135.00

Commercial - Day 2 - Non Member - £480.00

Day 3 - Non Member - £165.00

Commercial - Day 3 - Individual Member - £145.00

Commercial - Day 3 - Organisational Member - £165.00

Commercial - Day 3 - Non Member - £185.00

Retired IRRV Member - £0.00

Rating and Valuation Stream - Individual Member - £195.00

Rating and Valuation Stream - Organisational Member - £225.00

Rating and Valuation Stream - Non Member - £255.00


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