Louise Freeth FIRRV, MCMI

I am currently the Change and Service Development Manager at Liberata where I have primarily been working with clients on the Welfare Reforms and our Fraud and Error Solution. My career in Revenues and Benefits started over 20 years ago, in Port Talbot Borough Council benefits section as a clerical assistant during the days of Community Charge Benefit. Since that time I have gained experience in a range of roles at various local authorities, most recently as Head of Service for Revenues, Benefits and Fraud at Dacorum BC and have also worked within the private sector including as Business Manager for IRRV Solutions.

I am a Fellow member of the IRRV, a regular public speaker at conferences, past President of the London & Home Counties Association, write a regular technical benefit column for the IRRV benefit magazine, provide tuition at a variety of levels and subjects for the IRRV professional qualifications in additional to facilitating training days. I am also a member of Benefits Faculty Board, the Education and Membership Committee and have also assisted with the Inspection process for Performance Awards in various categories.