*NEW FOR 2010: DON'T MISS THE NEW MISCELLANEOUS INCOME CONFERENCE*

The IRRV's Miscellaneous Income Conference 2010 takes place on 26th and 27th April 2010 at Keele University, Keele, Staffordshire.

The Lyons Report stated that the amount of revenue collected through fees and charges will increase from 11% to 25 % in the coming years and so Miscellaneous Income has a increasingly key role to play in financing local government.

The Conference is aimed particularly at all staff involved in the collection and administration of sundry debt/miscellaneous income but is relevant to all involved in income collection, including local taxation.

This important event will be of great interest to all who manage, administer or collect sundry debt within the local authorities and the private sector.

This year’s conference is chaired by David Magor IRRV (Hons) OBE, Chief Executive of the IRRV.

Topics covered include :

• Quality Management of Sundry Debtors – the way to improve your sundry debtor cash flow
• Corporate Debt Policies – Building a corporate debt policy
• Corporate Debt Policies – Maintaining collection in a recession
• Recovering Housing Benefit Overpayments in a recession
• Negotiating skills and telephone collection techniques
• Charging policies and difficult debts

WHAT’S INCLUDED

FULL CONFERENCE PASSES AVAILABLE FROM £195

We offer outstanding value for money: servings of coffee and tea throughout, buffet lunches. Dinner, bed and breakfast accommodation is available at the University (all en-suite, subject to availability, residential packages only), this includes use of facilities, and all conference documentation from £260 plus VAT.

Residential Plus rate includes bed and Breakfast on Monday 26th April and Tuesday 27th April.

Please note that as well as members, Forum Service subscribers are also eligible to member rates to IRRV Conferences.

Not a Member or Forum subscriber? For details on how to become a member click here, to subscribe to the Benefits Advisory Service click here and to find out more about the Forum service click here.

CPD CERTIFICATION
Full attendance to the conference entitles delegates to 5 hours toward their CPD certificate.

HOW TO BOOK
Click BOOK NOW button at the top of this page Enquiries can be made by email marketing@irrv.org.uk or by telephone 020 7691 8996.

Please note in order for your booking to be processed you must have a purchase order number.

PROGRAMME CHANGES
The Institute reserves the right to make last minute changes to speakers and programme content.

COMMERCIAL ORGANISATIONS
The Institute reserves the right to charge a fee up to £890 plus VAT per person to representatives of commercial organisations not exhibiting or supporting the conference and wishing to register delegates.

VAT RECEIPTS
On receipt of the registration form with purchase order number the IRRV will issue a receipted VAT invoice at the prevailing rate. Payment must be received in advance of the event. The Institute reserves the right to refuse admission where delegate fees have not been paid.

CANCELLATIONS
Cancellations made before 01 April 2010 will be subject to an administration charge of 50% of the fee plus VAT. Cancellations after this date are liable for the full registration fee. A substitute delegate is welcome at any time at no extra charge.

SPONSORSHIP AND EXHIBITION OPPORTUNITIES
Exhibiting at the event costs only £495 plus VAT. Click here for full details of the package. For more information or details of other sponsorship and exhibition opportunities at this event please call 020 7691 8996 or email marketing@irrv.org.uk.