Contact Us

Switchboard 0207 831 3505
Fax 0207 831 2048

Click the staff members name for contact details

CE Office

• David Magor
  CEO
• Rachel Toombs
  Executive Assistant

Deputy CE Office

• Gary Watson
  Deputy Chief Executive

Conferences and Meetings

This section co-ordinates and delivers the Institute’s main conferences and performance awards. All queries concerning the Annual, Collection and Enforcement, Benefits and Benefit Fraud conferences should be directed toward this department whilst those relating to the Scottish conferences should be directed toward the ‘Scotland’ department.

• Evonne Edwards
  Conference & Events Manager
• George Lizio
  Conference & Events Co-ordinator

Education

This section administers the Institute’s examinations and qualifications, as well as dealing with policy and research. All queries concerning our National and Scottish Vocational Qualifications (N&SVQs), the Level 3 Certificate in Local Taxation and Benefits and the Full Professional Qualification should be directed to us. Additionally we deal with Continuing Professional Development (CPD), and routes to Corporate Membership for senior and experienced staff.

• Michael Hopkins
  Head of Professional Services
• Lindsay Frankland
  SNVQ Manager
• Vaishali Patel
  Assessment and Training Manager
  Responsible for all examination queries.
• Janet Alexander
  Policy and Research Manager
• Moira Hepworth
  Policy & Research Officer (Weds-Fri)

Subscription Services

The Subscription Services department deals with all aspects of the Institute’s subscription services. Subscription Services include Membership, Benefits Advisory Service, Forum Service, Online Training, Magazines and Educational Courses delivered by IRRV Services (including Distance Learning). Please do not hesitate to call us with your questions and queries.

• Kate Hodder
  Subscription Services Manager
• Dee Fergus
  Subscription Services Officer 
• Rowena Hunter
  Subscription Services Officer 
• Mila Chladkova
  Distance Learning Co-ordinator
• Andrea Fisher
  Subscription Services Officer
• Loraine Jones
  Subscription Services Officer (part time)
  

Finance

• Daniel Drane
  Accounts and Facilities Manager
• Tony Abraham
  Senior Finance Officer
• Jo Rose
  Finance Officer

Scotland and Northern Ireland

Fraser Macpherson is the IRRV's Development Manager, covering the Institute's activities in both Scotland and Northern Ireland.   Fraser runs an extensive programme of seminars, workshops and conferences as well as supporting the IRRV Scottish Association and the IRRV Northern Ireland Association with their activities. Fraser is based in Dundee, and is pleased to assist anyone with an enquiry about the Institute in Northern Ireland or Scotland.

• Fraser Macpherson
  Development Manager (IRRV Activity in Scotland and Northern Ireland)

Data Manager

• Shola Adekusibe
  Data & Information Manager

Valuation

• Tony Prior
  Valuer Consultant

Governance

• Andrew Dobson
  Governance Consultant

Website

• Mark Wallis
  Website Development Manager

Publications

• Jamie Sowler
  Publications Manager
• Agnes Akullo
  Administrator

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