Contact Us

Switchboard 0207 831 3505
Fax 0207 831 2048

Click the staff members name for contact details

CE Office

• David Magor
  Chief Executive
• Rachel Toombs
  Executive Assistant

Deputy CE Office

• Gary Watson
  Deputy Chief Executive

Conferences and Events Services

This section co-ordinates and delivers the Institutes main conferences and performance awards. All queries concerning the Annual, Collection and Enforcement, Benefits and Benefit Fraud conferences should be directed toward this department whilst those relating to the Scottish conferences should be directed toward the Scotland department.

• Evonne Edwards
  Conference & Events Manager
• George Lizio
  Conference & Events Officer

Qualification and Assesment Services

This section administers the Institute's examinations and qualifications, as well as dealing with policy and research. All queries concerning our National and Scottish Vocational Qualifications (N&SVQs), the Level 3 Certificate in Local Taxation and Benefits and the Full Professional Qualification should be directed to us. Additionally we deal with Continuing Professional Development (CPD), and routes to Corporate Membership for senior and experienced staff.

• Michael Hopkins
  Qualifications and Assessment Manager
• Lindsay Frankland
  Qualifications and Assessment Officer
• Vaishali Patel
  Qualifications and Assessment Officer
  Responsible for all examination queries

Policy, Research, Training and Consultancy Services

• Janet Alexander
  Policy, Training and Consultancy Manager 
• Moira Hepworth
  Policy & Research Officer (Mon-Weds-Fri)

Subscription Services

The Subscription Services department deals with all aspects of the Institute's subscription services. Subscription Services include Membership, Benefits Advisory Service, Forum Service, Online Training, Magazines and Educational Courses delivered by IRRV Services (including Distance Learning). Please do not hesitate to call us with your questions and queries.

• Kate Hodder
  Subscription Services Manager
• Dee Fergus
  Membership Services Officer (Tue - Thurs - Fri)
• Rowena Hunter
  Subscription Services Officer  (Mon - Tue - Wed)
• Mila Chladkova
  Distance Learning Officer
• Loraine Jones
  Subscription Services Officer (part time)
• Clelia Abrams
  Subscription Services Officer (Mon - Wed - Fri)

Operational Services

• Daniel Drane
  Finance and Facilities Manager
• Tony Abraham
  Finance Officer
• Jo Rose
  Finance and Facilities Officer
• Shola Adekusibe
  Data Information Manager

Scotland and Northern Ireland

Fraser Macpherson is the IRRV's Development Manager, covering the Institute's activities in both Scotland and Northern Ireland. Fraser runs an extensive programme of seminars, workshops and conferences as well as supporting the IRRV Scottish Association and the IRRV Northern Ireland Association with their activities. Fraser is based in Dundee, and is pleased to assist anyone with an enquiry about the Institute in Northern Ireland or Scotland.

• Fraser Macpherson
  Manager - IRRV Scotland and Northern Ireland
  2A Argyle Street Dundee DD4 7ALValuation

Creative Media and Design Services

• Jamie Sowler
  Publications and Multi Media Design Manager
• Agnes Akullo
  Publications Officer
   
• Mark Wallis
  Web Services and Multi Media Design Manager

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