IRRV Training Products

The IRRV have a variety of training products, which are used to deliver apprenticeship training. This enables those who are learning to understand the depth and breadth of Revenues and Benefits services. The aim of the IRRV training products is to give the learner an all round knowledge within all aspects of the Revenues and Benefits fields. All training listed below is used in apprenticeships and bespoke training as agreed with employers

 

Legislation / Administration Training

The Institute offers top quality training in a wide range of subjects. The courses are designed to appeal to staff that need to understand all aspects of revenues, benefits and subject specific areas (either at introductory, general or expert levels).

Our trainers are extremely experienced practitioners with expert subject knowledge and use a variety of different teaching styles to suit each group.

As well as holding courses nationwide we also deliver a bespoke in house training service. The training is tailored specifically to the client's requirements. Courses are currently being delivered virtually due to the COVID-19 restrictions. We offer:

  • Introduction to Council Tax, Business Rates, Welfare Benefits and Administration courses.
  • Master class course in Council Tax, Business Rates, Welfare Benefits and Administration courses

 

Professional Meetings

Topical seminars are delivered throughout the year by experienced officers of the Institute, a few examples of the many meetings and training days which have taken place include:

  • Representing the Council at the Magistrates Court
  • Representing the Council at the Valuation Tribunal
  • Dealing with Vulnerability in a Revenues Environment
  • Non-Domestic Rate: Administration of Reliefs
  • Service of Completion Notices
  • Telephone Debt Collection.
  • A to Z Courses (Benefits, Council Tax and Business Rates)
  • An Introduction to Universal Credit
  • Housing Benefit Overpayment Recovery 

 

Forum Meetings

Quarterly regional meetings with a technical update with expert guest speakers i.e. representatives from the Ministry for Housing, Communities and Local Government (MHCLG), the Department for Works and Pensions (DWP) and the Ministry of Justice (MOJ) focussing on topical issues, provide you with all the legislative and policy changes that are coming up within Revenues and Benefits. 

 

Conferences (Delivered virtually whilst lockdown restrictions are in place)

Investigation and Fraud Conference and Exhibition

This is an event which has been designed to meet the needs of frontline Investigators in local government. It will also interest Heads of Revenues and Benefits who are facing ever increasing problems with fraud, avoidance and evasion of local taxes.

All full conference passes include access to all sessions on both days and the exhibition. Day passes will include access to all sessions and exhibition on the selected day.

Spring Conference and Exhibition

There are to be two separate streams running throughout the conference; one focussing on Welfare Benefits and the other on Revenues and Enforcement.

All full conference passes include access to all days and all professional streams along with access to the exhibition. Day passes allow access to all professional streams on the given day along with access to the exhibition.

Annual Conference and Exhibition

All full conference passes include access to all days and all professional streams, Revenues & Welfare Benefits; Enforcement and Valuation/Rating.

Day passes allow access to all sessions and, if applicable, all streams on the given day along with access to the exhibition.

 

Remote Webinars

Webinars (Generic Topics)

Webinars (Legislation)

Webinars (Employability 'Soft' skills)

This would involve attendance at webinars run for Forum Members or, where specific to the apprenticeship content, these would be run in support of virtual or face-to-face training.

 

On-Line Learning

This would involve work through one of the Institute’s ‘on-line’ products. 

 

Off-Site Work

This would be planned by the Institute and the employer. This may include visiting courts / tribunals, other authorities.

 

Off-Site Research

This would be planned by the Institute and the employer. This will include projects set by the Institute, watching subject specific TV programmes, reading publications, viewing web sites etc.)

 

Direct Tuition 

This would be achieved in the classroom or electronically using conference facilities of interactive Webinars.

 

Support Training

This would include ‘introduction’, ‘refresher’ and ‘end-point assessment preparation’ days.

 

Costs

For full details of costs (including terms and conditions), please contact the IRRV. Costs will be negotiated with employers based on each individual learning plan. 

Please do not hesitate to contact us for more details: 

Email: rowena.hunter@irrv.org.uk 

Telephone: 0207 691 8994