Organisation Directory

Appeal My Rates is a small practise based in South Wales. We have 2 IRRV qualified staff working on a wide range of rating appeals, council disputes and cases where changes to hereditaments are needed. We also have a small research and admin team. The bulk of our work is in England and mainly in the South East. We have an excellent reputation and pride ourselves on integrity, openness and superior customer service. 

The only supplier combining award‑winning solutions with the lowest costs on the market, empowering Local Authorities to achieve more for less.

Local Authorities face unprecedented challenges.
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Email: support@ascendantsol.co.uk
Website: www.ascendantsol.co.uk
Phone: 01302 543157

BNP Paribas Real Estate is one of the UK’s leading commercial property advisers, providing expert advice and integrated solutions across the full real estate lifecycle. As part of the global BNP Paribas Group, we combine deep local market knowledge with international reach, helping investors, occupiers, landlords, developers and public sector organisations make confident property decisions and maximise value from their assets.

Our multidisciplinary teams provide specialist expertise across business rates, investment and capital markets, leasing, occupier solutions, tenant representation, flexible office space, property valuations, property management, lease advisory, building consultancy and development viability. Whether supporting clients with acquisitions and disposals, portfolio optimisation, asset management, development projects or occupational cost management, we deliver practical, insight-led advice tailored to our clients’ objectives.

Our Business Rates team helps clients manage one of their largest occupational costs by providing expert advice on rating assessments, appeals, reliefs and mitigation strategies, ensuring liabilities are accurately assessed and opportunities for savings are fully explored.

With specialists located across the UK and access to a global network of real estate experts, we bring together market insight, technical excellence and commercial understanding to help our clients navigate an evolving property landscape and achieve long-term success.

Bristow & Sutor is the leading UK Debt Resolution and Enforcement brand. A people-centric, high performing business, we focus on true ethical leadership providing unrivalled service excellence to the public and private sectors. We are innovative with technology, and analytical insights to achieve market-leading collection performance whilst ensuring the most vulnerable in our society and our clients reputations are protected.

Business Smart Solutions is your exclusive supplier of Revenues & Benefits resources, offering in-depth expertise across the spectrum — from Council Tax and Business Rates to Housing Benefit, Crisis and Resilience & Council Tax Support.

We are proud to support well over half of Local Authorities nationwide, offering both interim and permanent staffing solutions to ensure continuity of service. Our resilience support can be mobilised in as little as 24 hours, helping councils respond swiftly to unexpected pressures, staffing gaps, or peak in workloads. If long term support through devolution is needed, you might want to consider our fully resourced managed service option.

In addition to our staffing and recruitment solutions, we provide devolution planning expertise, comprehensive legislation and systems training, and specialist guidance on all aspects of Housing Benefit subsidy to include claim submission, subsidy maximisation, workbook completion, and audit liaison.

Our clients trust us not only for our reach and speed, but for our in-house experience. We have become the go-to agency for support, known for our deep understanding of the sector and our ability to connect skilled professionals with critical roles, quickly and reliably. 

What sets us apart is our unmatched industry knowledge. We don’t just fill vacancies; we understand your needs from day one enabling us to offer a comprehensive consultancy service. Our careerlong backgrounds in Revenues & Benefits means we can assist with any form of support from accountancy queries, government returns, annual billing, year-end, system enhancements & conversations, appeal representation and beyond.  As Local Government Reorganisation approaches, there is no better partner to help you navigate change with confidence.

BWB Rating Limited are based in Chester, specialising in helping businesses recover money lost to incorrect business rates charges. 

Our main focus is the historical business rates audit carrying out a detailed, forensic analysis of the rates billing authorities charge, identifying errors and overcharges that often go unnoticed. When we find that clients have been overcharged, we pursue a refund on their behalf — and that refund is paid directly to the client by the council. 

Alongside our audit work, we also handle business rates appeals, challenging incorrect rateable values and assessments, and we offer ethical, cost-effective solutions for empty property rates when premises are standing vacant.

We work on a no-win, no-fee basis, so there are no upfront costs and no hidden fees. 

We're proud of how we do business. We don't cold call, and we won't give you the "hard sell" that's all too common in our industry. Instead, we simply let you review our proposal and decide for yourself. Our clients — from small businesses to large corporations, accountants and liquidators — consistently tell us they value our professionalism, transparency, and efficiency

CAPA is one of the UK’s leading independent property and audit consultancies, helping businesses unlock value, recover hidden costs and optimise property performance. Since 2003, we have partnered with corporate occupiers, retailers, insolvency practitioners, lenders and professional advisers to deliver practical, commercially focused solutions across complex property portfolios.

Operating through specialist Property and Audit divisions, CAPA provides a comprehensive range of services including lease restructuring, acquisitions and disposals, business rates, valuation, property audits, service charge reviews and accounts payable recovery. Our contingency-based approach aligns our success with that of our clients, ensuring we deliver measurable results with minimal risk.

Over the past two decades, CAPA has recovered more than £350 million for clients while helping organisations reduce costs, improve operational efficiency and maximise the value of their property assets. Our experienced team combines technical expertise with a deep understanding of the commercial property landscape, enabling us to identify opportunities that others often overlook.

We are proud to work with organisations of every size, from global retail brands and financial institutions to public sector bodies and insolvency professionals, providing trusted advice during periods of growth, restructuring and recovery.

At CAPA, we believe that every property portfolio has untapped potential. By combining forensic analysis, commercial insight and a results-driven mindset, we help clients challenge assumptions, recover value and make informed property decisions that support long-term business success.

CDER Group is a national, full-service collections and resolutions company with an established track record of successfully recovering unpaid debts on behalf of local authorities, government agencies, and other public sector organisations. Working with more than 200 clients nationwide, we support their recovery objectives through:

• developing tailored and continually evolving solutions that use the latest technologies to meet the changing needs and priorities of both clients and customers.
• our Fairness Charter, which underpins all aspects of service delivery and ensures customers are treated fairly
• highly skilled and motivated staff, supported by an award-winning Training Team and ongoing professional development opportunities
• data analytics and business intelligence to inform our collection and engagement strategies, ensure compliance with client requirements, and drive continuous improvement

We are committed to delivering high-quality, ethical, and effective services that support both our clients' objectives and positive outcomes for customers.

To achieve this, we:

• conduct all recovery activities in full compliance with legislation, including the Taking Control of Goods Regulations 2013, the UK GDPR, the Data Protection Act 2018, and applicable industry standards and best practice guidance
• ensure all customer interactions are carried out in accordance with Treating Customers Fairly principles, with customers treated respectfully and fairly
• train customer-facing staff to identify vulnerability, manage challenging interactions, and escalate cases appropriately so that additional support can be provided where required
• provide customers with clear, accurate, and accessible information regarding their debt, available payment options, and available support services
• embed quality assurance and compliance monitoring throughout service delivery to maintain consistently high standards and drive continuous improvement.

Interested in learning more? Contact us today to find out how our industry-leading services can support your organisation and help maximise collection performance.

As a leading UK communications provider to local government teams, CFH support Revenues & Benefits departments with the secure, efficient delivery of annual billing documents and daily resident communications. With over 20 years of experience, now supporting 50+ councils directly on a year-by-year basis, we understand the modern pressures of tight budgets and rising workloads.

Through continuous investment and strategic expansion, CFH has grown rapidly into one of the UK’s leading communication providers, now trusted by hundreds of clients across multiple industries. Today, as recognised IRRV members, we help local authorities modernise their communications, engage residents, and achieve meaningful savings.

We’re able to reliably manage every aspect of your complex revenues and benefits communication process - including annual billing, daily billing, summons, and Non-Domestic Rates (NDR) - producing upwards of 3.5 million personalised documents every single year.

Our elite package of products provides a bespoke, multi-channel approach tailored to your specific budget and goals. By blending traditional print, hybrid mail, secure e-delivery, and digital data transfer, we ensure your critical messages are sent via the right channel at the right time to achieve the best outcomes.

Colliers Rating team is one of the largest in the UK. Our depth and breadth of expertise provides Property, Legal and Finance Directors with complete certainty and control over business rates liabilities through national coverage providing local expertise and billing authority networks, specialist teams in three core areas of rating, and real‑time portfolio visibility and transparency through an unrivalled client platform.

Our 140 experts provide advice across Valuation Appeals, compliance and audit, empty rates mitigation and rate account management on behalf of clients as diverse as high street banks, data centres, city centre offices and automotive or aerospace manufacturers. Our technology platform provides visibility of client properties but also of our progress against them, enabling transparency and report exports for portfolio level clients. We can provide case studies and references for our services and the sectors in which we operate within hours should you wish to talk to us. Our primary aim is to ensure our clients pay only what they should in business rates.

Enforcement is evolving and so are we.  We are leading the next generation of Enforcement and Collections, where we collect smarter, not harder.Our vision is to redefine enforcement services through our innovative Enforcement as a Service model.  At the centre of this transformation is ColXSys powering innovation and ensuring consistency across the group entities, Equita, Jacobs,  Ross & Roberts, and Stirling Park.We unify business and client logic to deliver dynamic, compliant and insight-led case journeys which evolve in real time for better outcomes.

Please get in touch to explore how we can be your trusted partner in Enforcement and Debt collection services throughout England, Scotland and Wales

DigiStaff are one of the leading Intelligent Automation companies working with the Public Sector. With a strong focus in the Revenues & Benefits environment, we provide a fully managed service to deliver full, end to end automations that work right across the sector. By combining a number of technologies, we can provide automations that mimic Officers in far greater detail and automate tasks beyond those that traditional automations can do.

Established in 1993, Dukes is a privately-owned, family-run business.

Their authentic family culture enables them to provide an unrivalled personalised enforcement service for local authorities across England and Wales. With a focus on collaborative working, Dukes implement and invest in new initiatives and schemes to enhance customer service, improve collections, and achieve measurable success for Councils and their communities. 

Dukes provide a sustainable recovery service, supporting client's local economy; creating resilient communities, and protecting the environment.

Dunlop Heywood is focused on delivering professional consultancy across business rates. Our team delivers expert advice across the UK and Ireland. Additionally, we offer clients agency, property management and lease advisory services.  At Dunlop Heywood, every service we offer is rooted in honesty and expertise. If challenges come up, we take ownership and focus on finding practical solutions. From our team, you can expect integrity, innovation, genuine relationships, teamwork and expert advice.

FDM Document Solutions is a trusted specialist in the secure production and delivery of critical Revenues and Benefits communications, with over 30 years’ experience supporting local authorities across the UK. We understand the regulatory, time-sensitive, and reputational pressures faced by IRRV practitioners and ensure every document—whether annual billing, recovery notices or CTR correspondence—is produced with precision, compliance, and efficiency.

Our Hi-Mail hybrid mail platform empowers councils to streamline outbound communications, reduce costs, and maintain full control and auditability—whether staff are working from the office or remotely. We're also leading innovation in the sector through the use of AI-driven translation tools, enabling authorities to deliver inclusive communications to diverse communities.

With dual-site resilience, robust data security, and a dedicated client support team, FDM is proud to be the partner of choice for many long-standing council clients. We deliver confidence, continuity, and compliance in every communication.

Mindful Housing are a North West based registered charity providing supported housing solutions for vulnerable adults with mental health problems and/or learning disabilities so they may live successfully and safe in the community. Providing weekly support, our experienced and dedicated team of Housing Support Officers assist with any housing related issues to ensure that all our vulnerable service users are secure and happy in their own homes. Our service users receive the best possible support due to our highly skilled and efficient 24 Hour on call Maintenance Team, who create a safe and comfortable environment.

Founded in 1994, Goodman Nash is a specialist property audit company helping businesses, public sector organisations and commercial property occupiers ensure they only pay the business rates they should.

Our experienced team works across England, Scotland, and Wales, providing expert support on business rates valuations, billing reviews, reliefs and exemptions, and council tax to business rates transitions for qualifying holiday lets.

We take a proactive, evidence-based approach, identifying opportunities to reduce liabilities and recover historic overpayments while helping clients navigate an increasingly complex rating landscape.

Goodman Nash is regulated by the Royal Institution of Chartered Surveyors (RICS) and the Institute of Revenues, Rating and Valuation (IRRV), adhering to the highest professional and ethical standards.

We only take cases forward where we believe there is a genuine opportunity to deliver value for our clients, and we do not charge upfront fees.

As an employee-owned business, we are committed to long-term partnerships, delivering exceptional service and creating lasting value for our clients and our people.

With a proven track record over many years, Hambury Tilmond is a reliable and trusted partner to Local Authorities and the public sector.

We provide a balanced and ethical Enforcement and Debt Collection Solution to our public sector partners.

Our Innovative strategies for the collection of recycled/returned cases, deemed uncollectable, has redefined collection rates for 2nd placement Council Tax recovery.

We provide Enforcement and Collection Services for Council Tax, NNDR, Parking, Sundry Debt, HBOP, FTA, Written Off Debts, Small Council Tax Balances and Legal Services, including Traveller Removal, Commercial Forfeiture and Process Serving.

The Valuation Office is the group in HMRC which gives the government valuations and property advice needed to support taxation and benefits.

Business to Business consultancy firm specialising in rating consultancy work. We have been trading for 5 years.

Analyse LOCAL provides tools and services to assist Councils with all aspects of Revenues work. These tools include forecasting losses to the rating list, ratebase maximisation and Council Tax assessment finding, Small Business Rates Relief audits and Business Rates advice and consultancy.

Analyse LOCAL is used by over half of all Councils in England and has successfully identified over £380m in additional rateable value. All services are also included in 3 procurement frameworks.

JTR Collections are a market leading, innovative, enforcement provider for local authorities across England & Wales.  Established in 2008, JTR strive to provide ethical debt collection practices for individual and local government clients including, but not limited to - Council Tax, Business Rates, Parking Penalty Charge Notices, Overpaid Housing Benefits, Former Tenant Arrears, Adult, Health and Social Care, High Court, and Sundry Debt. 

JTR's core company value is "Let’s Find A Way" and this message is promoted throughout the business.  Through innovation and technology JTR intends to disrupt the market and change the way enforcement agencies and their agents are perceived by the public, advice sector and those facing debt.

• Rating advice/Business Rate appeals
• Valuations for all purposes (Commercial and residential)
• Rent reviews
• Expert witness
• Compulsory purchase
• Lease renewals
• Defect reports
• Boundary issues
• Council Tax appeals

Knight Frank’s Business Rates and Council Tax Team is a specialist advisory group providing strategic, data-led solutions across UK property taxation. Acting for a wide range of clients, including national retailers, industrial occupiers, investors, developers, and Build to Rent operators the team manages significant liabilities while ensuring assessments are fair, accurate, and commercially aligned.

With deep expertise in Business Rates and Council Tax legislation, the team advises on valuation, liability mitigation, compliance, and appeals. They are highly experienced in dealing with Billing Authorities and the Valuation Office Agency (VOA), including the Check, Challenge, and Appeal process, as well as broader negotiations. Their approach combines technical precision with market leading insight, ensuring outcomes reflect real world property dynamics.

The team is recognised for its strength in managing complex, high-value portfolios, often exceeding tens of millions of pounds annually. Working closely with occupiers and owners, they identify opportunities for savings through appeals, reliefs, and strategic structuring of property interests. They also advise on empty rates, redevelopment schemes, and transitional relief, enabling clients to proactively manage cost and risk.

In the growing Build to Rent sector, the team provides tailored advice on portfolio structuring, valuation, and Council Tax optimisation, supporting investors in maximising operational efficiency and long-term value.

Collaboration is central to their service. By working alongside Knight Frank’s wider agency, valuation, and asset management teams, they deliver a fully integrated approach that supports broader property strategies. Known for professionalism, attention to detail, and a results-driven mindset, the team consistently delivers measurable financial benefits and is regarded as a trusted partner in property taxation.

Land & Property Services (LPS) is an executive agency within the Northern Ireland Department of Finance. LPS is responsible for collecting, processing, and managing land and property information, which underpins the administration and collection of regional and district rates across Northern Ireland.

The organisation provides a wide range of integrated services spanning property valuation, rating, land registration, and mapping. Key functions include valuing all domestic and non-domestic properties, maintaining valuation lists, issuing rate bills, administering rate relief schemes, and supporting the collection of over £1 billion annually in rates revenue used to fund public services.

LPS also maintains the Land Registry, Registry of Deeds and Statutory Charges Register, ensuring secure and accurate records of land ownership in Northern Ireland. Through Ordnance Survey Northern Ireland (OSNI), LPS provides authoritative geospatial and mapping data to government, businesses, and the public.

In addition, LPS delivers property data, statistics, and spatial information services, supporting evidence-based decision making, planning, and economic development. The organisation plays a vital role in enabling effective land and property management across the public sector and contributes to the Executive’s wider economic and social objectives.

Find your debtors, identify fraud, and improve your debt recovery with the LoCTA Hub. With access to Local Authority data alongside national datasets, this is the Hub to help your Authority find both individuals and business debtors.

Covering the UK, the Hub allows both individual and batch tracing and is further enhanced by automated alerts, which indicate where investigation is required. With access to credit reference reports, the Hub provides everything Authorities need to trace individuals and businesses, identify fraud and recover debt.

Now LoCTA Limited is launching their new mobile app, LoCTA GO, to provide Authorities with instant verification of names and addresses for enforcement team members who work outside of the office.

LoCTA Hub and LoCTA GO – giving Authorities the power to protect the public purse.

Marston Holdings (Marston) is the UK’s largest judicial services group. We work on behalf of Her Majesty’s Revenue and Customs, Her Majesty’s Courts & Tribunals Service, the Legal Aid Agency, the Child Maintenance Group, Transport for London and 265 local authorities across the UK. We are also the largest provider of enforcement services to users of the High Court. We receive over 1.4m court orders per year, and recover over £300 million on behalf of taxpayers and individuals. Our performance, governance culture and ethical approach ensures confidence with our clients and transparent communication with customers.

Revenues and benefits software and services for leading performance. We blend the latest tech with decades of business experience to create smart solutions.

Our revenues and benefits experts work side by side with yours to make light work of high caseloads.

By empowering your citizens, we help free your time to make things easy for your customers. Enabling you to deliver vital support quickly and collect revenue fairly.

The more we do, the more you can do for others. And together, we can make a world of difference.

Newlyn were formed in 1999.  Since that time, we have developed and grown to become a top provider of enforcement services, working closely with our clients to deliver outstanding collection results whilst retaining excellent customer care.

Our priorities include our relationships with clients, treating each with equal importance and ensuring we understand and comply with all our client’s needs and preferences. 

We have expanded our resources and whilst we began in London with three clients, we now have three national offices in London, Northampton and Warrington, established to meet our widening capacity and national growth.

Our focus remains on supporting our local authority partners in the collection of local taxation and parking debts.  We pride ourselves on providing a friendly and professional approach which is embraced by our mission statement; To be the best at what we do, today and in the future for our staff, clients and the community.

Our core values form the basis of our approach across all activities, within all communications and at the heart of Newlyn:

HUMAN: We understand the value of treating others with courtesy, respect and consideration.

ACCOUNTABLE: We take personal responsibility for our actions. This enables us to excel with the challenges entrusted to us.

PASSION: Our energy and drive deliver exceptional results. We always go the extra mile and never compromise on quality or service

PEOPLE: We are privileged to have a positive, enthusiastic, professional and supportive team, who work together in a family environment.

INTEGRITY: Integrity helps us build great teams and strong relationships with clients and our customers.

INNOVATIVE: Change is constant, we constantly strive for new and innovative ways to develop ourselves and create new ways of working.

Business rates can be a labyrinth, with inaccurate valuations and complex reliefs often leading to higher costs and compliance risks. Newmark, formerly Gerald Eve, simplifies this challenge. We deliver independent, expert guidance, leveraging deep market knowledge to ensure your liabilities are accurate. Our sector specialists empower you to make informed decisions, minimising unnecessary expenses. This expertise translates directly into significant savings and efficient management for our clients: we’ve saved them over £3.8 billion since the 2010 Rating list and we process £1bn in rates liabilities each year as one of UK’s leading outsourced ratepayers.

Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries (“Newmark”), is a leading advisor and service provider to large institutional investors, global corporations and other owners and occupiers of commercial real estate. We offer a diverse array of integrated services and products designed to meet the full needs of our clients.

www.nmrk.com/uk/business-rates

www.nmrk.com/uk/valuation-advisory

PaymentPlan.co.uk is an award-winning, innovative, fully automated payment platform that creates and manages arrears payments by instalments.  It's used by forward thinking councils as part of their collections mix and the results are compelling.

There are no set-up fees, no monthly fees and local authorities already using the system are seeing collection rates of over 50% on various debt types and in particular, EA returns and over 30% on aged debt.

No extra staff are required, no phone calls are made, there is no complicated integration process and customers are gently encouraged via email and text to set-up a plan and pay off what they owe.

Our comprehensive system handles a wide variety of debts; Council Tax, Sundry, Housing Benefit Overpayment, Former Tenant Arrears and Adult Social Care.

Importantly, clients are contacted with a “different voice”; one that understands their position and helps them manage their outstanding invoice; no phone calls (which don’t get answered), final demand letters (which get ignored) or expensive and often intimidating visits.  This results in exceptional collection rates, even post EA.

Funds recovered through our system are sent directly to the local authority from the client, ensuring a transparent and straightforward process. We only charge a small transaction fee, making our services not only effective but also cost-efficient.

We stand out in the market with our unique offering. No other system or third party can deliver the results we can, and none offer a service that equates to a collection cost of approximately 3% of the debt.

Feel free to book a demo of the system to learn more about how our innovative solution can make a significant impact on recovery efforts, and look at the results we are achieving for councils we work with.

Revenues & Benefits, part of the Finance and Resources Directorate.

Revenues and Benefits provide customer and financial services to the residents and businesses of Portsmouth and is part of the wider Finance and Resources Directorate. The Local Taxation team manages the billing and collection of Council tax and non-domestic rates.

RatesData Ltd provides advanced, web-based tools and data-driven insights for professional rating surveyors working in the non-domestic (commercial) property rates sector.

Established in 2013 and headquartered in Hampshire, RatesData has become a trusted partner for leading rating firms, offering seamless access to VOA non-domestic rating records.

Our intuitive platform enables users to search millions of records quickly, generate comprehensive reports, and analyse property data with ease. Key features include a powerful case law database, liability calculators, portfolio management tools, and instant notifications for changes to properties on user watchlists.

The company is recognized for its cost-effective pricing, user-friendly interface, and commitment to continuous innovation, with new features regularly in development. RatesData is led by a team with deep expertise in software development and commercial property data and is known for its responsive customer support and industry reputation as a market leader in business rates information services.

Reventus is a privately owned, family run company who work in close partnership with local authorities and the debt advice sector to provide tracing, debt collection and enforcement services nationwide. 

Over the last 10 years we have built a reputation as a leading provider of ethical and accountable enforcement services. We now partner with 6 London Authorities and at the forefront of our collection infrastructure is eTrace® our sophisticated ‘Trace & Collect’ platform accredited with BSI ISO9001:2015. eTrace® was launched in 2016 to provide local authorities with a no cost, leading edge data intelligence solution to collect the dormant revenue that remains on local authority ledgers. Our first-to-market tracing platform ensures every recovery decision we make is from a position of knowledge and we have now collected in excess of £12m for one London partner to date. eTrace® is now embedded within all collection processes to enhance our collection capability and guarantee we collect more at the Compliance and Enforcement stages than all of our competitors.

Rundles is a leading UK provider of ethical enforcement and debt recovery services, working in partnership with Councils to deliver fair, transparent and effective outcomes. Established in 1992, Rundles operates nationwide and supports a broad client base, including over 90 local authorities.

Rundles specialises in the recovery of a wide range of debt types, including Council Tax, Business Rates, road traffic debt and commercial rent arrears. Its services are designed to maximise recovery while maintaining compliance with all relevant legislation and regulatory standards. Certified Enforcement Agents, supported by experienced compliance and customer service teams, ensure each case is managed professionally and proportionately.

What sets Rundles apart is its people. The business has built an award-winning team recognised across the sector for excellence in service delivery, compliance and customer care. Many employees have been with the company for 20 years or more, providing a depth of experience and continuity that is rare within the industry. This long-standing expertise underpins consistent performance, trusted client relationships and a strong organisational culture focused on doing the right thing.

Rundles places a strong emphasis on early engagement and resolution at the compliance stage, using advanced technology and multiple contact channels to encourage prompt communication and payment. This approach helps to reduce escalation, minimise additional costs for individuals and deliver improved outcomes for clients. Where escalation is necessary, nationwide field teams provide effective and controlled enforcement activity.

With a reputation for professionalism, innovation and collaborative working, Rundles continues to deliver a fair, responsible and effective approach to debt resolution across the UK, combining market-leading processes with the expertise and dedication of its people.

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. The Firm provides an integrated suite of international tax services on a multijurisdictional basis, including cost management, compliance, consulting, technology and transformation, and innovation funding. Ryan’s global Property Tax practice combines local expertise and advanced technology to deliver strategic property tax and business rate management, reporting, forecasting, and litigation support, as well as agency and lease consulting. We combine industry-leading technology with unmatched market insights, leveraging the expertise of our team across North America, Canada, and the United Kingdom to streamline processes like assessments, management, appeals, and forecasting while providing clients with the clarity needed to make informed decisions. Ryan’s multidisciplinary team of more than 5,900 professionals and associates serves over 32,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.

Commercial Real Estate Consultants and Lease Advisory, specialising in  Lease Renewals, Rent Reviews, Rating Consultancy and Expert Witness Work.

Tailte Éireann provide a property registration system, property valuation service, and national mapping and surveying infrastructure for the Irish State. We are an independent Government agency under the aegis of the Department of Housing, Local Government and Heritage. We have a team of over 900 staff members based in nine locations across the country, dedicated to providing an efficient, customer focused service. We deliver accurate, up-to-date valuations of commercial, industrial, and state-owned properties to our stakeholders and maintain accessible records of commercial property rates for Local Authorities and for the public.

Visionary Network is a not-for-profit consultancy helping local authorities respond to the complex policy, financial and operational challenges facing modern public services. We specialise in Revenues and Benefits, combining decades of frontline experience with data analytics, technology and fresh thinking to help councils design services that are lawful, fair, affordable and practical to deliver.

Our team has lived the pressures our clients face. Its members have led operational services, developed policy and strategy, managed major transformation programmes and supported councils through welfare reform, financial constraint and organisational change. This practical experience means our recommendations are rooted in the realities of implementation, not just theory.

Our core services include the design, modelling and rewriting of Council Tax Reduction schemes; support for Local Government Reorganisation and the harmonisation of policies, systems and working practices; collection and debt strategies; Crisis Resilience Fund design; equality and impact assessment; data-led insight; and training in the safe, effective use of artificial intelligence.

We work collaboratively with councils and specialist partners, bringing together policy expertise, operational knowledge, advanced analytics and programme management. Whether a council needs targeted advice or end-to-end support, we tailor our approach to its priorities, capacity and communities. We are collegiate by nature, joining the dots between services rather than treating them as isolated functions.

As a not-for-profit organisation, Visionary Network reinvests its surpluses in developing its people, supporting clients and encouraging innovation across the sector. We deliberately bring experienced practitioners together with a new generation of analysts and graduates, creating a two-way exchange of knowledge, ideas and technological confidence.

Our purpose is simple: to help local government make better decisions, manage risk and build sustainable services that work for councils, officers and residents. Visionary Network combines experience with imagination—respecting what works, challenging what does not, and helping councils prepare confidently for the future.

Voicescape helps councils to collect with care and build trust with their community.

The sheer volume of arrears cases often means little time for any personalisation or discretion. With Voicescape, local authorities can operate in a more ethical and supportive way, allowing officers to focus on the people, not just the debt. A more ethical approach reduces escalations, improves resident engagement, and eases demand on other council services.

No description available.

We specialise in helping local authorities recover debts. We understand that unpaid debts restrict the ability of local authorities to deliver essential services for their residents. We help them ensure that the majority who pay, do not have to subsidise the small minority who do not pay. We engage quickly and non-intrusively with customers, to achieve an early resolution, by means of a full payment or reasonable regular payments.

At WSP GL Hearn, we provide trusted commercial real estate advice to developers, investors, and occupiers in both the public and private sectors. We provide a wide range of services, specialising in business rates, valuation and building consultancy.