INFORMATION
ABOUT THE EVENT
We are delighted to be returning to Telford and look forward to seeing you all there.
We'll be using a bespoke conference and events app at this year’s Conference. Full
details will be sent out to delegates prior to the event.
GET CONNECTED
Meet all the biggest suppliers and innovators in the field at this year's exhibition. Showcasing the latest technology and offering the very best expert advice.
BE INFORMED
Up to the minute sessions presented by leading industry experts. Catering for professionals within Local Taxation, Revenues, Enforcement, Welfare Benefits and Valuation.
STAY REFRESHED
With regular refreshment breaks and lunch are provided free of charge you won't have to miss a thing.
KEEP UPDATED
All the content from all the major sessions will be provided to you in e-format after the event for you to reference at your convenience.
INFORMATION
CONFERENCE PROGRAMME
8th October
Conference Opening
Mayor of Telford, Cllr Ian Preece
Presidential Address
Nick Rowe, President, IRRV
Sound Governance, Financial Resilience and Sustainability - The Challenges Facing Local Government Today
Sir Tony Redmond, Government Adviser
Property Taxes: Ripe For Reform, or A Poisoned Chalice?
David Phillips, Associate Director, Institute for Fiscal Studies
The Cost of Living Crisis - Impact Vs Support Vs Collection
Dominic Cain, Director of Exchequer, Southwark LBC
A View from the Ombudsman
Andrew Hobley, Assistant Omdudsman, Local Government and Social Care Ombudsman
Sofa Session - Revolutionising Culture and Work: A Digital Era Perspective
Chaired by Louise Freeth, Assistant Director of Revenues, Benefits, Library and Resident Services, Windsor & Maidenhead RBC.
Ben Mowbray, End-User Computing Lead, Public Sector, Amazon Web Services
Steven McNally, Client Relationship Partner, Capita
Lois Anderson, Revenues Operations Manager, Birmingham CC
Sarah Naylor, Sales Director, Dukes Bailiffs Ltd
9th October
Insolvency: Director Disqualification and Breaches of Legislation
Alex Cleland, Implementation Lead, Investigation and Enforcement Services, Insolvency Service
Creating a Coherent Council Tax Collection Strategy
Julie Smethurst, Assistant Director of Revenues & Benefits, Oldham C
Panel - How Many last Resort Remedies Are There and Which Ones Actually Get Paid?
Chaired by Paul Bowden, Partner, Wilkin Chapman
Ciara O’Hanlon, Recovery Officer, Cardiff CC
Jane O'Connor, Head of Revenues, City of Bradford MDC
Andrew Hobley, Assistant Ombudsman, Local Government and Social Care Ombudsman
HMRC Initiative - Update
Charles Metcalfe, Head of Corporate Revenues, Manchester CC
How Innovative Debtor Profiling Can Boost Local Authority Revenue
Paul Whyte, Partner, Whyte & Co
Reimaging LA Debt - A Case Study
Emma Riding, Service Director - Financial Management & Deputy s151 Officer, Peterbrough CC
Alistair Townsend, Director, Alistair Townsend Ltd
Automation: Myths vs. Reality from a Local Authority Perspective
Charlotte Crane, Operations Manager Income, Southwark LBC
Business Rates Reliefs - Time for Review
Carla-Maria Heath, Consultant, Gordon Heath Ltd
A Council Guide the Role of a Rating Agent
Victoria Boateng, CEO, VS Boateng & Associates
9th October
Tackling Support Exempt Accommodation in Haringey
David Graaff, Head of Service, Haringey LBC
James Straw, Benefits Manager, Haringey LBC
Discretionary Housing Payments - Sticking Plaster or Cure?
Matt Kelly, Benefits Manager, Dacorum BC
Are We Living in aWelfare Benefits Fraudster's Paradise? /Failure to Prevent Fraud Offence - 'Learning to Prevent'
Rachael Tiffen, Director, Cifas Learning & Public Sector
Alan Sullivan, Director, Giblin and Sullivan Consultancy
John Giblin, Director, Giblin and Sullivan Consultancy
Counter Fraud and Enforcement Unit
Emma Cathcart, Head of Service - Counter Fraud and Enforcemnt Unit
Kate Seeley, Investigation and Enforcement Manager, Counter Fraud and Enforcement Unit
DWP Update
Clare Elliott, Head of Local Authority, Partnership, Engagement and Delivery Division, DWP
Benefits and Housing as One Team
Richard Dunsire, Head of Housing and Benefits, South Norfolk and Broadland C
Lindsay Sayer, Partnership and Innovation Senior Manager, South Norfolk and Broadland C
Universal Credit Migration - How is it Going?
Paula Doherty, Revenues and Benefits Operations Team Leader, Dumfries and Galloway C
The Impact of Changes to Income on Universal Credit and Local Council Tax Support Schemes
Rachael Walker, Policy and Research Director, Policy in Practice
Tylor-Maria Johnson, Client Services Manager, Policy in Practice
How LA's can Maximise the Impact of Financial Hardship Support for Disadvantaged Families
Gareth Evans, Co-Director, Financial Inclusion Centre
9th October
VOA Update
Paula Dixon, Interim Chief Operating Officer, Valuation Office Agency
VTS Update
Tony Masella, Chief Executive and Chief Operating Officer, Valuation Tribunal Service
High Court Rates Case - Update
Zoe Kent, Head of Revenues and Benefits, Mid Kent Services
What Use is a Rent?
Paul Dalling, Member, IRRV
Method of Valuation / Locality
Patrick Bond, Visiting Lecturer and Former Head of Rating Valuation (VOA), City University
A Decade of Change. Has the Supreme Court Made Rating Law Clearer?
Dan Kolinsky KC, Barrister, Landmark Chambers
Boxes In, Boxes Out, Boxes….Still Out?
Alex Worthington, Barrister, Greenhalgh Kerr
Enviromentally Friendly / Sustainability
Matthew Fanning, Associate, Knight Frank
Panel - Balancing Resources with Statutory Duty
Chaired by Chris Grose, Director - Rating, Hartnell Taylor Cook
Phil Black, Assistant Director Financial Shared Services, City of London Corporation
Terri Horner, Revenues & Benefits Manager, Winchester CC
Richard Williamson, National Head of Business Rates & Valuations, GL Hearn and President of The Rating Surveyors' Association
David Myerscough, Technical Adviser - Litigation & Technical Policy Team, Valuation Office Agency
10th October
Professional Update
Mark Fearn, IRRV Faculty Chair of Local Taxation & Revenues and Customer Engagement Lead (Revenues, Income Recovery & Debt), Walsall C
Chris Grose, IRRV Faculty Chair of Valuation and Director, Hartnell Taylor Cook
Zoe Kent, Head of Revenues and Benefits, Mid Kent Services and IRRV Faculty Chair of Benefits
OPPORTUNITIES
EXHIBITION AND SPONSORSHIP
For the latest exhibition floorplan please click
here
To book a stand or find out about sponsorship opportunities please contact
Vicki Chastney.
To find out about more about working with the IRRV at this or any of out events please visit
IRRV Exhibitions and Sponsorship, or to register your interest please contact Vicki.
Contact Details:
Vicki Chastney
Head of Commercial Services
E: vicki.chastney@irrv.org.uk
T: 0207 691 8979
BADGES SPONSORED BY
BROWSE OUR EXHIBITORS
GETTING HERE
TELFORD INTERNATIONAL CENTRE
MEET US IN TELFORD
A BIT MORE INFO
FREQUENTLY ASKED QUESTIONS
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WHAT'S INCLUDED
Full Conference Pass includes : Full access to conference sessions and exhibition, Conference Dinner place, refreshments throughout and all conference documentation. No accommodation included.
Day Pass includes : Access to conference sessions and exhibition on selected day, refreshments throughout and all conference documentation. No Conference Dinner or accommodation included.
Retired Member Pass allows complementary day access to all sessions and the exhibition. No Conference Dinner or accommodation included.
Any enquiries on Delegate Fees should be addressed to conference@irrv.org.uk -
COMMERCIAL AND NON COMMERCIAL RATES
Non-commercial rates are available only to non-commercial companies such as local authorities; valuer and rating agents; government and agencies; charitable organisations and non-profit organisations. Commercial rates should be selected where an organisation does not fit into any of the above.
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SPECIAL OFFERS
*This offer is available to organisations sending 3 or more delegates and attending from the same organisation. Bookings must be made at the same time. It will be applied to the cheapest rate. At least one of the delegates must be a member of the Institute in order to receive this discount or alternatively, the organisation must subscribe to either the Forum Service or Organisational Membership Service.
** Discounted rates for Forum/Organisational membership subscribers with further discounts to all Individual IRRV members.For details on how you or your organisation can become a member click here.
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ACCOMMODATION
Accommodation is NOT included in the delegate fee, giving you the benefit to book to individual budgets.
Once you have booked your delegate place, we can, on request send out an accommodation booking form for hotels offering a potentially discounted conference fee, this form is supplied and administered via Southwater Event Group.
To request a form please email conference@irrv.org.uk -
PARKING
The Telford International Centre has over 1500 car parking spaces onsite, all within easy walking distance of the venue. This is complimentary to all attendees.
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DELEGATE PASSES
Delegates attending the event should collect their badges from the Registration Desk located in the foyer.
Passes can only be used by the person whose name is printed on the badge.
If a person is found to be using the badge of another person, they will be asked to leave the event. This will jeopardise attendance for that delegate at future IRRV events.
Exhibitors attending the event should collect their badges from the Help Desk located in the exhibition.
Passes can only be used by the person whose name is printed on the badge.
If a person is found to be using the badge of another person, they will be asked to leave the exhibition. This will jeopardise attendance for that exhibitor at future IRRV events -
HOW TO BOOK
If you would like to book your place at the this years Conference please click 'Book Now' at the top of this page or just below.
Book Now
Please note in order for your booking to be processed you must have a purchase order number. If your company does not operate a purchase order system or if you have any other enuiriy please email conference@irrv.org.uk -
TERMS AND CONDITIONS
PROGRAMME CHANGES AND CANCELLATION / RESCHEDULING OF EVENTS
The Institute will make every effort to give delegates as much notice as possible of any programme changes or the cancellation/re-scheduling of an event. However, it does reserve the right to make changes to advertised programmes and to cancel/re-schedule events. In the unlikely event of an event being cancelled/re-scheduled, either a full refund will be made or alternatively, any fee paid will be credited against a future booking. The Institute will not be liable for any travel and/or accommodation costs incurred by the attendee should an event be cancelled/re-scheduled.
VAT RECEIPTS
On receipt of the registration form with purchase order number the IRRV will issue a receipted VAT invoice at the prevailing rate. Payment must be received in advance of the event. The Institute reserves the right to refuse admission where delegate fees have not been paid.
CANCELLATIONS
Cancellations made 1 month before the meeting will be subject to an administration charge of 50% of the fee plus VAT. Cancellations after this date are liable for the full registration fee. A substitute delegate is welcome at any time at no extra charge.
PRIVACY
The Institute will be producing a delegate list that will only include the name of each delegate, their job title and employer. This will be available to all sponsors and delegates.
Please note that by booking this event, you agree to your details (including email address) being made available to our event sponsors.
Looking to attend
PRICES
FULL EVENT PASS
Non Commercial
INCLUDES CONFERENCE DINNER
- The Individual (Personal) Membership rate is only available where the attendee is a Member of the Institute. This is non-transferable.
- Non-commercial rates are available only to non-commercial companies such as local authorities; valuer and rating agents; government and agencies; charitable organisations and non-profit organisations. Commercial rates should be selected where an organisation does not fit into any of the above.
- Prices exclude VAT
FULL EVENT PASS
Commercial
INCLUDES CONFERENCE DINNER
- The Individual (Personal) Membership rate is only available where the attendee is a Member of the Institute. This is non-transferable.
- Prices exclude VAT
SINGLE DAY
Non Commercial
- This fee does NOT include the conference dinner or accommodation.
- The Individual (Personal) Membership rate is only available where the attendee is a Member of the Institute. This is non-transferable.
- Non-commercial rates are available only to non-commercial companies such as local authorities; valuer and rating agents; government and agencies; charitable organisations and non-profit organisations. Commercial rates should be selected where an organisation does not fit into any of the above.
- Prices exclude VAT
SINGLE DAY
Commercial
- This fee does NOT include the conference dinner or accommodation.
- The Individual (Personal) Membership rate is only available where the attendee is a Member of the Institute. This is non-transferable.
- Prices exclude VAT
Special Offers
Free Exhibition Access Passes
Complimentary exhibition only passes available to all non commercial organisations.**.
Member/Subscriber Discounts
Discounted rates for Forum/Organisational membership subscribers with further discounts to all Individual IRRV members.