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The Spring Conference & Exhibition

16 & 17 May 2024 - Stadium MK, Milton Keynes.

ABOUT THE EVENT

We are delighted to confirm that Spring Conference will be moving to a new venue for 2024 - Stadium MK.

As well as a new venue, we will be adding a Valuation stream to the programme and a new expanded exhibition. Exhibition details can be viewed at Spring 2024 Exhibition.

Speakers will bring delegates up-to-date on everything that is happening but also on what lies ahead for those working within the profession.

WHATS INCLUDED
2 Day Pass includes access to all sessions and exhibition for the whole event.
1 Day Pass only includes access to sessions and exhibition on the selected day only
* No accommodation is included.

Get Connected

Meet all the biggest suppliers and innovators in the field at this year's exhibition. Showcasing the latest technology and offering the very best expert advice.

BE INFORMED

2 Days full of up to the minute sessions presented by leading industry professionals. Catering for professionals within Local Taxation, Revenues, Enforcement, Welfare Benefits and Rating.

STAY REFRESHED

Don't worry, we've thought of everything; regular refreshment breaks and lunch are provided free of charge so you won't have to miss a thing.

KEEP UPDATED

All the content from all the major sessions will be provided to you in e-format after the event for you to reference at your convenience.

SPRING PROGRAMME

16th May

09:00

Registration and Coffee - Exhibition Opens

09:55

Opening of Conference

10:00

Presidential Address

Nick Rowe, IRRV National President.

10:45

The Strategic Impact of a Section 114 Notice

Tim Savill, Assistant Director, Revenues, Benefits and Rents, Birmingham CC.

11:30

Refreshment Break

12:00

The Work of the ELRG

Anthony Sharp, Civil Court Users Association, ELRG.

12:45

Lunch

13:45

The ECB: Intervention not Interference

Russell Hamblin-Boone, Chief Executive, Civil Enforcement Association.

14:30

Reviewing Your Policies after the Non-Domestic Rating Act

Mark Fearn, Customer Engagement Lead (Revenues, Income Recovery & Debt), Walsall C.

15:15

Refreshment Break

15:45

Knowing Your Collectable Debt - Why Write-offs Matter

Andrew Ludwig, Secretary, IRRV West Midlands Association.

16:30

Council Tax Report

Alistair Townsend, Director, Alistair Townsend Ltd.

17:15

End of Day 1

16th May

09:00

Registration and Coffee - Exhibition Opens

09:55

Opening of Conference

10:00

Presidential Address

Nick Rowe, IRRV National President.

10:45

The Strategic Impact of a Section 114 Notice

Tim Savill, Assistant Director, Revenues, Benefits and Rents, Birmingham CC.

11:30

Refreshment Break

12:00

Auditing by the DWP

Zoe Kent, Interim Head of Revenues and Benefits, Mid Kent Services.

12:45

Lunch

13:45

TBC

14:30

Supporting Customers at Risk of Eviction

Paula Doherty, Customer Engagement Lead (Revenues, Income Recovery & Debt), Walsall C.

15:15

Refreshment Break

15:45

DWP Update

DWP

16:30

Helping Legacy Benefit Claimants Move to Universal Credit

Phil Agulnik, Director, Entitledto.

17:15

End of Day 1

16th May

09:00

Registration and Coffee - Exhibition Opens

09:55

Opening of Conference

10:00

Presidential Address

Nick Rowe, IRRV National President.

10:45

An Update from DLUHC

DLUHC Speaker

11:30

Refreshment Break

12:00

AVD What's Happening in the Market

Simon Green, Partner, Gerald Eve.

12:45

Lunch

13:45

VOA Update

VOA Speaker

14:30

Updates to Contractors and Receipts and Expenditure Method

15:15

Refreshment Break

15:45

Valuation Standards / VOA Agent Standards / Joint Code of Practice

Andrew Hetherton, Andrew Hetherton, Director, Andrew Hetherton Consulting Ltd.

17:15

End of Day 1

17th May

09:00

Registration and Coffee

09:30

Council Tax - A Case for Review

Allan Clark, Head of Finance: Exchequer, Barnet LBC.

10:15

Injecting Intelligence into the Debt Collection Process

Duncan Baxter, Director, Destin Solutions.

11:00

Refreshment Break

11:30

Overseas, But Not Always Out of Reach

Alex Worthington, Barrister & Associate Director, Greenhalgh Kerr Solicitors.

12:15

Behavioural Science & Technology Improving Revenues Outcomes

Daniel Pearce, Director of Business Development, TelSolutions.

13:00

Lunch

14:00

Close of Exhibition

15:45

Panel Session - Wish List for a New Government : IRRV Position Statement

Mark Fearn, Customer Engagement Lead (Revenues, Income Recovery &Debt), Walsall C & IRRV Faculty Chair of Local Taxation & Revenues.

Chris Grose, Director, Hartnell Taylor Cook & IRRV Faculty Chair of Valuation.

Zoe Kent, Interim Head of Revenues & Benefits, Mid Kent Services and IRRV Faculty Chair of Local Taxation & Revenues.

15:30

Close of Conference

17th May

09:00

Registration and Coffee

09:30

Re-Designing Financial Support and Inclusion Services for Optimum Outcomes

Julie Smethurst, Assistant Director of Revenues & Benefits, Oldham C.

10:15

An Update from the Money & Pensions Service

Kevin Shaw, Senior Creditor Strategy Manager, Money & Pensions.

11:00

Refreshment Break

11:30

The Future of Housing Benefits

Louise Freeth, Assistant Director of Revenues, Benefits, Library and Resident Services, Windsor & Maidenhead RBC.

12:15

TBC

13:00

Lunch

14:00

Close of Exhibition

15:45

Panel Session - Wish List for a New Government : IRRV Position Statement

Mark Fearn, Customer Engagement Lead (Revenues, Income Recovery &Debt), Walsall C & IRRV Faculty Chair of Local Taxation & Revenues.

Chris Grose, Director, Hartnell Taylor Cook & IRRV Faculty Chair of Valuation.

Zoe Kent, Interim Head of Revenues & Benefits, Mid Kent Services and IRRV Faculty Chair of Local Taxation & Revenues.

15:30

Close of Conference

17th May

09:00

Registration and Coffee

09:30

Retail Valuation - Has Zoning had its Day?

10:15

Rates Avoidance/Mitigation Case Law Update

Greenhalgh Kerr.

11:00

Refreshment Break

11:30

Completion Notices - Where Are We Post Non Domestic Rating Act 2023

Phil Black, Head of Shared Financial Services, City of London Corporation.

12:15

Non Domestic Rating Act 2023 - Private Sector Perspective

Stephanie O'Neill, Partner, Wilks Head & Eve.

13:00

Lunch

14:00

Close of Exhibition

15:45

Panel Session - Wish List for a New Government : IRRV Position Statement

Mark Fearn, Customer Engagement Lead (Revenues, Income Recovery &Debt), Walsall C & IRRV Faculty Chair of Local Taxation & Revenues.

Chris Grose, Director, Hartnell Taylor Cook & IRRV Faculty Chair of Valuation.

Zoe Kent, Interim Head of Revenues & Benefits, Mid Kent Services and IRRV Faculty Chair of Local Taxation & Revenues.

15:30

Close of Conference

EXHIBITION & SPONSORSHIP

For the latest exhibition floorplan please click here

If you would like to book a stand for 2024's Conference please click here

For sponsorship opportunities or exhibition enquiries please email Vicki Chastney for more details.
Contact Details:

Vicki Chastney
Head of Commercial Services
E: vicki.chastney@irrv.org.uk
T: 0207 691 8979

BROWSE OUR EXHIBITORS

STADIUM MK - MILTON KEYNES

Where's the event?

MILTON KEYNES

40 minutes from London, 30 minutes from London Luton Airport, and a stop on the West Coast Mainline, connecting Scotland and the North West with the capital.

A BIT MORE INFO

  • 2 Day Pass includes access to all sessions and exhibition for the whole event.
    1 Day Pass only includes access to sessions and exhibition on the selected day
    * No accommodation included

  • Accommodation is not included in the delegate fee, allowing you to book to your budget.

    A limited number of discounted rooms (see prices below) are being held at the onsite DoubleTree by Hilton Milton Keynes and available on a first come first serve basis. These are bookable until 15 March. A booking link will be provided on request (by contacting conference@irrv.org.uk) after a delegate booking is made.

    £135 B&B, single occupancy
    £146 B&B, double occupancy

  • Being a city that was built with modern people and businesses in mind, Milton Keynes is excellently equipped for events and business travel, whether it’s the superb travel links by road and rail, or the modern infrastructure, making getting around a breeze, with some of the lowest commuting times in Europe.

    Please click here for location details.
    Stadium MK is a cashless venue, so only card payments are accepted.
    Parking tariffs apply while parking onsite at Stadium MK. This is managed by MK1 Parking.
    They have special rates set up for any guests visiting for conferences, exhibitions, and events.
    £5.00 for 12 hours
    £8.00 for 24 hours
    £12.00 for 36 hours

    All the car parks are cashless, and payment is taken by RingGo. To obtain the special rate please use the code ‘63464’ and either call 0203 046 0010 or use the free RingGo app.

    Important Information
    Guests visiting Stadium MK must not use the parking area designated for surrounding businesses, including Fitness First, MK1 Shopping and Leisure Park, and the ASDA Superstore. These businesses operate ANPR systems with time limits and automatic fines.

  • Non-commercial rates are available only to non-commercial companies such as local authorities; valuer and rating agents; government and agencies; charitable organisations and non-profit organisations. Commercial rates should be selected where an organisation does not fit into any of the above.

  • If you would like to book your place, please click 'Book Now' at the top of this page.
    Please note in order for your booking to be processed you must have a purchase order number. Enquiries can be made by email to conference@irrv.org.uk or by telephone 020 7691 8987.

    All prices exclude VAT and do not include accommodation

  • PROGRAMME CHANGES AND CANCELLATION / RESCHEDULING OF EVENTS
    The Institute will make every effort to give delegates as much notice as possible of any programme changes or the cancellation/re-scheduling of an event. However, it does reserve the right to make changes to advertised programmes and to cancel/re-schedule events. In the unlikely event of an event being cancelled/re-scheduled, either a full refund will be made or alternatively, any fee paid will be credited against a future booking. The Institute will not be liable for any travel and/or accommodation costs incurred by the attendee should an event be cancelled/re-scheduled.
    VAT RECEIPTS
    On receipt of the registration form with purchase order number the IRRV will issue a receipted VAT invoice at the prevailing rate. Payment must be received in advance of the event. The Institute reserves the right to refuse admission where delegate fees have not been paid.
    CANCELLATIONS
    Cancellations made 1 month before the meeting will be subject to an administration charge of 50% of the fee plus VAT. Cancellations after this date are liable for the full registration fee. A substitute delegate is welcome at any time at no extra charge.
    PRIVACY
    The Institute will be producing a delegate list that will only include the name of each delegate, their job title and employer. This will available to all sponsors and delegates.

    Please note that by booking this event, you agree to your details (including email address) being made available to our event sponsors.

  • Disclaimer
    We are dedicated to ensuring the privacy and security of your personal information in accordance with the General Data Protection Regulation (GDPR). By registering for this conference, you acknowledge and agree that certain data collected during the registration process will be stored on an Events App. The data on the App may be processed in a GDPR-compliant country within the European Union (EU).

If you have any questions, please do not hesitate to contact conference@irrv.org.uk

SPECIAL OFFERS

Special Offer
  • Special Member/Subscriber Offer: 3rd delegate gets 25% Reduction*
  • Complimentary exhibition only passes available to all non commercial organisations.**
  • Discounted rates for Forum/Organisational membership subscribers with further discounts to all Individual IRRV members.

*This offer is available to organisations sending 3 or more delegates and attending from the same organisation. Bookings must be made at the same time. It will be applied to the cheapest rate. At least one of the delegates must be a member of the Institute in order to receive this discount or alternatively, the organisation must subscribe to either the Forum Service or Organisational Membership Service.
**If you would like to be considered for a pass, please email your request to conference@irrv.org.uk please note these passes are only available to employees from non commercial companies and applications are considered on a case by case basis.

HOW MUCH TO ATTEND

FULL EVENT

DISCOUNTED NON COMMERCIAL RATES

IRRV Individual (Personal) Member
£260
Organisational/Forum Subscriber
£348
Non Member
£435

*Prices exclude vat
**Non-commercial rates are available only to non-commercial companies such as local authorities; valuer and rating agents; government and agencies; charitable organisations and non-profit organisations. Commercial rates should be selected where an organisation does not fit into any of the above.
*** The Individual (Personal) membership rate is only available where an individual is a member of the institute, this is non transferable.

SINGLE DAY

DISCOUNTED NON COMMERCIAL RATES

IRRV Individual (Personal) Member
£195
Organisational/Forum Subscriber
£260
Non Member
£325

*Prices exclude vat
**Non-commercial rates are available only to non-commercial companies such as local authorities; valuer and rating agents; government and agencies; charitable organisations and non-profit organisations. Commercial rates should be selected where an organisation does not fit into any of the above.
*** The Individual (Personal) membership rate is only available where an individual is a member of the institute, this is non transferable.

FULL EVENT

FULL PRICE

IRRV Individual (Personal) Member
£450
Organisational/Forum Subscriber
£600
Non Member
£750

*Prices exclude vat
** The Individual Personal Membership rate is only available where an individual is a member of the institute, this is non transferable.

SINGLE DAY

FULL PRICE

IRRV Individual (Personal) Member
£350
Organisational/Forum Subscriber
£468
Non Member
£585

*Prices exclude vat
** The Individual Personal Membership rate is only available where an individual is a member of the institute, this is non transferable.

NOT A MEMBER?

For details on how to become a member click here. To subscribe to the Forum Service, please click here or for details as to how to become an organisational member click here.