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Conferences and Meetings:

Introduction to Universal Credit, Housing Benefit and Council Tax Reduction

  • An online training workshop - (1pm - 4.30pm)

    Tuesday 17 September & Wedensday 18 September 2024

    This popular workshop gives a foundation level introduction to Universal Credit, Housing Benefit and Council Tax Reduction (Scotland). 

    Aim: To introduce the subjects of Universal Credit, Housing Benefit and Council Tax Reduction and place them in context. 

    The course is aimed at relatively new staff or any staff who require a refresher in the legislation and administration.

    The programme includes:

    What is Universal Credit?

    Conditions of entitlement

    Monthly award – assessment period

    How it is calculated with worked examples

    Changes in circumstances and how they affect UC

    Transferring existing customers onto UC - Transitional Protection – the current DWP plan


    Alternative Payment Arrangements including Scottish Choices

    What is HB & CTR?                                       

    Conditions of entitlement

    How HB and CTR is calculated with worked examples

    Changes in circumstances

    Council Tax Reduction and Housing Benefit (where appropriate) for customers in receipt of Universal Credit) 

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    This course will be delivered by Paula Doherty, Revenues and Benefits Operations Team Leader, Dumfries & Galloway Council. Paula is a leading benefits practitioner, the IRRV Education Liaison Officer and Immediate Past President of the IRRV Scottish Association Executive.  Paula is also Chair of the IRRV Welfare Reform Consortium.

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    Please book online using the Book Now Icon above (right hand corner of screen)

    Enquiries can be made by email to conference@irrv.org.uk or by telephone 020 7691 8987.

    Please note in order for your booking to be processed you must have a purchase order number.

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    £165 plus VAT IRRV Personal Member Rate (valid for Individual Members only)
    £175 plus VAT Forum/Organisational Rate
    £185 plus VAT Non- Member Rate

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    This offer is available to organisations sending 3 or more delegates and attending from the same organisation. Bookings must be made at the same time. It will be applied to the cheapest rate. At least one of the delegates must be a member of the Institute in order to receive this discount or alternatively, the organisation must subscribe to either the Forum Service or Organisational Membership Service.

    • For details on how to become a member click here.
    • To subscribe to the Forum Service, please click here.
    • For Organisational membership please click here.
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    The Institute will make every effort to give delegates as much notice as possible of any programme changes or the cancellation / re-scheduling of an event. However, it does reserve the right to make changes to advertised programmes and to cancel / re-schedule events. In the unlikely event of an event being cancelled / re-scheduled, either a full refund will be made or alternatively, any fee paid will be credited against a future booking. The Institute will not be liable for any travel and / or accommodation costs incurred by the attendee should an event be cancelled / re-scheduled.

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    VAT will be applied at the current rate. Cancellations two weeks before course date will be charged at 50%. Cancellations after this date will be charged at 100%. A substitute attendee is allowed at any time at no extra cost.

    For more information please call 020 7691 8974/8987 or email conference@irrv.org.uk